3 innovative tools unveiled at the Citizen Port Meeting in Bilbao

The 6th Port Citizen workshop, held on 24 and 25 October 2019 in collaboration with the Bilbao Port Authority (Spain), was attended by over 50 people from ten different countries. Some of the participants run existing Port Centers, while others are looking at the possibility of opening new Port Centers in their cities. The event was an opportunity for all to share their experiences and practices.

photo de groupe atelier port citoyen

3 practical tools presented during the workshop

The various contributions proposed by AIVP highlighted the useful tools that can be developed by Port Centers for the benefit of the city-port-public community:

  • Civic Tech: using technology to improve citizen participation.
  • Living Lab: innovation and research hub designed to identify business needs and move towards a Ports 4.0 model.
  • Virtual Port Center: an educational website about the port’s roles and activities which includes all 10 missions of the Charter of a Port Center, but without physical place.

To find out more about these tools, contact us!

Port Center funding, a frequently asked question

Although not officially part of the agenda, the issues of the costs and investment involved in creating and running a Port Center were discussed at length.

One inspiring example is the Bilbao Port Center. Inaugurated in March 2018, the Port Center is situated inside the Maritime Museum itself, occupying the entire second floor of the building, around 418 m2.

The Port Center places the spotlight on new technologies and fun activities, while explaining the realities of ports today. Costing 400,000 euros, the new exhibition complements the existing content of the maritime museum and has been designed with an intuitive layout, allowing the visitor to explore it on its own.

Making the Port Center a part of the museum has helped to save costs. In addition, the Center has universal educational resources for all audiences, so no guide is required. The case of Bilbao is also an example of stakeholder engagement, since many companies of the port community expressed their support in a multi-annual sponsorship agreement.

Are you planning to create a Port Center?

AIVP can help you bring your project to fruition.

Every year, we organise the Citizen Port Meeting to discuss the latest Port Center innovations.

We also carry out expert assessments for our members.

AIVP owns the Port Center By AIVP label, which is awarded in recognition of your commitment to the entire city-port-citizen community.

Contact us!


Group limited to 40 people and reserved exclusively for AIVP members.

1st Day

8:30 Welcoming of participants
Location: ITSAS Museum, Muelle Ramón de la Sota kaia, 1

9:00 9:15 Official opening of the 6th Citizen Port Meeting

9:15-10:30 The Bilbao Experience

Introduction to the port of Bilbao
Amaia Sarasola, Jefe de la División de Marketing y Comercial, Autoridad Portuaria de Bilbao

Museographic project of the Port Center of Bilbao
Josu Larruskain, Director de Área, ORTZADAR

Solutions applied in the Port Center of Bilbao
Unai Baeza, B4B Solutions Global Manager, VIRTUALWARE

Engaging with the port community
Itziar Sabas, Jefa Departamento RR.HH, Autoridad Portuaria de Bilbao

10:30-11:00 Keynote speech: Inspirational concepts for Port Centers: The Living lab approach
Jokin Garatea - Director Proyectos Internacionales GAIA, Vicepresident Ocean Living Lab

11:00-11:15 Q & A

11:15-11:45 Coffee Break

11:45-12:00 Citizen participation for port city governance. New technologies for a central role of Port centers.
Agathe Bianchin - Chargée de développement - Cap Collectif

12:00-12:15 The Port Center as a tool for territorial value
Anne Mulligan, Responsable Marketing territorial, Lorient Agglomération and Frank Antich Y Amengual - Directeur d’étude-pôle aménagement économique - Audelor

12:15-13:00 Signing of the Port Center Charter and AIVP Agenda 2030

  • Ms. Lorea Bilbao, President of the Maritime Museum and Deputy of Culture, Provincial Council of Foral de Bizkaia
  • Mr. Ricardo Barkala, President of the Port Authority of Bilbao
  • Mr. Juan Mari Aburto, Mayor of Bilbao

13:00-14:30 Lunch

14:30 Bilbao Port Center Visit

15:30 Workshops: Discussion and exchange of ideas between participants around key questions

  • How to include citizen participation? Moderator: Agathe Bianchin
  • Human capital development? New jobs – New education? Moderator: Greta Marini
  • Engaging local stakeholders in the Port Centers. Moderator: Local Expert

17:00 - 17:15 Final thoughts - From Theory to Practice
Greta Marini, Director of the Port Center of Le Havre

17:15 - 17:30 Presentation of AIVP Doc(k) and Closing session

17:30 Walk along the riverfront – Knowing the local context

18:30 - 20:30 Guggenheim Museum Visit

20:30 Dinner Bistro Guggenheim Museum

2nd Day

8:30 Departure from Hotel Conde Duque
9:00 Bus and Boat visit to the port-city-region of Bilbao
12:30 Return to Hotel Conde Duque

Bilbao Port